Our Story

We unite nurses and nerds to improve senior care.

For decades, we watched as everyone from CNAs to CEOs busted their behinds to enrich their residents’ lives. Keeping up with constant changes in technology, logistics, and regulations was sapping everyone’s energy and time — and creating financial risks (not to mention driving them crazy).

We knew there was a better way. So, we decided to create it.

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The Backstory

Our founder, Jeremy, was one of the first people to bring handheld mobile devices to the senior care industry. By swapping hallway kiosks for pocket-sized iPhones, he helped industry vets overcome their security concerns — and directly improved nurses’ and CNAs’ care and documentation. Almost immediately, management noticed the halls felt a bit emptier: Clinicians were spending more time in the rooms caring for residents and less time fiddling with paperwork and computers in the halls.

During this time, Jeremy and CareServ’s future CTO and co-founder, Chad, also began discussing how IT companies didn’t truly understand the senior care industry. This disconnect was creating expensive, low-quality service that jeopardized organization’s financial strength — and their residents’ health and PHI.

The duo decided enough was enough. They created CareServ to fix these industry challenges and revolutionize how technology serves you (because you deserve better, dang it!).

“CareServ makes it happen! If you aren’t using them, you should be. We not only recommend them to our clients — we are a very satisfied customer.” DeDe N., Synergy Healthcare Resources, LLC

The CareServ Difference

Since 2013, we’ve developed and delivered the customized support that senior care providers need (and also given a million high-fives along the way.) In 2017, we welcomed another industry guru, Todd, as our COO, and he’s stepped up our consulting game to a whole new level. Now, we not only offer technology solutions – but also have the training and consulting services to support your whole community.

You can feel confident we’re providing solutions that actually work in the real world, because our leadership team spent years in the industry before joining our squad. So, we’ve experienced the opportunities and roadblocks — and get what you’re going through.

  1. Solutions that fit. Rather than shoehorning your organization into off-the-shelf support, we create the plan you need with a budget that works.
  2. Support for the long-haul. We don’t just deliver and disappear — we are an extension of your team, by your side through thick and thin throughout the life of your business.
  3. Streamlined processes. No matter the complexity the industry brings, we’ll be here to make every step as clear, seamless, and pain-free as possible.

Ultimately, we know that this industry is tough. Technology is complex and daunting. And germs are no joke.

At CareServ, we make your business and infrastructure work for you, so your team can focus on what matters: serving the residents in your care. In other words, we’ll be the wind beneath your wings (if you’re into that kind of thing).

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